The most important thing is to take care of your customers one at a time so that they continue to utilize your services and refer others. The next thing is to stay in front of your customers – one of the biggest mistakes we make in our industry is to let our customers forget about us after the loan is closed. A web site that sends out a newsletter every month is a great way to stay in touch.

Partner up with realtors, attorneys, financial planners, insurance agents, etc – they will know people who need mortgage help. Join a BNI group if you aren’t already a member. (www.bni.com is their international web site.) The most important thing is to keep your phone ringing IN so that you don’t have to dial OUT!

Try going to this site, they have lots of information about this sort of stuff.